Wednesday, 11th of March 2026 at 11 am via Zoom
Question 1. Is there an iPhone that can have two SIM cards? It would be really helpful when travelling abroad.
Answer and recommendations: For anyone who is not sure what is meant by the term SIM card or the various types available, please click the following link which https://www.vodafone.co.uk/mobile/best-for/glossary/sim
Yes, an iPhone can have more than one SIM, known as “Dual SIM”, The following link has a full guide about iPhones and Dual SIMs, which are available on the SE2, iPhone 10 and later models https://support.apple.com/en-gb/guide/iphone/iph9c5776d3c/ios
Lebara Mobile may have competitive rates for international calls https://www.lebara.co.uk/en/home.html Question 2. How do I book assistance to travel by plane?
Recommendations: Every airline will have a Passenger Assistance number that you can book assistance through. Airports and airlines are experienced at dealing with passengers who need support so when you book, tell them everything that you will need and they will take it from there.
Question 3. How can I ensure I have the right support when travelling by train across Britain?
Recommendations: the passenger assist app works well and is available on both iPhone and android from the following linkhttps://passengerassistance.com/
Question 4. I would like to plant out some new large pots, what do people suggest?
Recommendations: ensure that the pots are well positioned so that the plants are not going to grow into soil and become stuck! With any planting, the right soil for the yeahflowers and plants is essential. Many gardeners recommend a “thriller, filler, and spiller” technique for larger pots; more information about this and various plant suggestions can be found at the following link https://www.finegardening.com/project-guides/container-gardening/thrillers-fillers-spillers
BBC Radio Four has a weekly advice program called Gardeners’ Question Time. Because it is on the radio it’s very descriptive and after every program, all the plants mentioned are listed on the GQT website for ease of reference.
Question 5. How do we get audio description to work on ITVX?
Recommendations: Audio description (AD( is not always available with live programs but the following link gives more information about switching AD on and off and how to get in contact with ITV if you have any comments, questions or queries https://help.itv.com/support/solutions/articles/204000073872-itvx-accessibility-guidance
Question 6. I’m finding Seeing AI frustrating for reading documents etc, what other apps can people recommend?
Recommendation’s: Gemini is useful although not perfect and is available on both Apple and android. To ask it questions, select the “Go Live” function which starts your camera so that Gemini can see what it is looking at. Meta AI glasses have a camera built into them and work in a similar way. The downside is the price which starts at approximately £295 from various in person and online retailers. The glasses are discussed most months during Bounce so for more information and discussions, please visit https://www.eyematter.org.uk/bounce-notes/
Question 7. When dictating, is it possible to insert an emoji without needing to press anything?
Answer and recommendations:Yes! You can add emojis to your messages while dictating by speaking the name of the emoji followed by the word “emoji.” This works on both iOS and Android devices. It is best to learn the name of the emojis you want to insert to give you the best chance of success!
Question 8. How can I avoid getting repetitive strain injury (RSI) when using my phone or tablet?
Recommendations: this is a common problem and one which can be helped by adopting some of the following:
When scrolling, use an ergonomic device like a stylus or keyboard attachment
- Instead of texting or emailing, send an audio message or call
- Instead of holding your phone to talk, use headphones and hands-free devices
- Instead of tapping out phone commands, use voice commands
- Practice alternating hands when using your phone
Do regular hand exercises and stretches to prevent cramps, stiffness and stimulate blood flow.
Any other recommendations: Euan’s Guide. Euan’s Guide is the trusted disabled access charity working to make it easier, safer and more rewarding for disabled people and their families, friends and carers to discover accessible places. Please visit the following link for more information https://www.euansguide.com/
Getting around safely, which Kane is best for me? The following link has useful guide to the variety of Cane’s that can help with regaining independence. Please contact the Sensory Impairment Team at your local council to arrange for cane training. https://www.guidedogs.org.uk/getting-support/information-and-advice/life-skills/getting-around-safely/what-type-of-cane-do-i-need/
Transport for London has a dedicated mentoring service for people living with a disability. For more information please visithttps://tfl.gov.uk/transport-accessibility/learn-to-use-public-transport