20th September 2023
Accessible Travel
Members shared that the Thameslink as well as London underground (tube) have “Turn Up and Go” offered as standard i.e. there is no need to book in advance, just make yourself known to a member of TFL staff.
For National and other rail services, book Passenger Assist by calling 0800 0223720 or text 60083.
It can be useful to print out a map in advance to hand to someone cited should you need to.
Get a RADAR key to Access UK disabled toilets.
European Blind Union (EBU) www.euroblind.org has advice regarding travelling on the continent. Contacting them directly is easy and a reply should be received quickly.
Since Brexit, it has become much harder to source a euro key to Access European disable toilets. RNIB were not forthcoming with advice regarding this although RNIB is the UK’s EBU member.
A site in Switzerland will supply a euro key to the UK for CH55 (£49) and if travelling to Germany with more than a months notice it might be possible to order one for approximately €23(£25) to be delivered to your destination.
EBU suggested these websites:
https://www.eurokey.ch/en/people-
Use Google translate to view the following: https://www.dccv.de/die-dccv/shop/
Accessible technology (IT)
Members tend to favour an iPhone SE as it is pocket sized and when Vision is low a larger screen is not as useful.
Members suggested these contacts for training and support: RNIB’s “Tech For Life” team on 0303 123 9999 or email tfl@rnib.org.uk Monday to Friday, 9am to 5pm.
Ability Net were also highly recommended for older and disabled people:
Call their helpline on 0800 048 7642 during UK office hours, or email enquiries@abilitynet.org.uk.
For free IT support call 0800 048 7642during UK office hours
Top tips for boosting your digital skills, with BT Group and Age UK
Eye Matter also offers free iPhone training but there is a waiting list.
Other member recommendations:
Support Hub
Support Hub | Experian Business
Be My Eyes
Updated Soundscape app
https://apps.apple.com/gb/app/soundscape-community/id6449701760
Bump bump Braille is an app available on the App Store for those wishing to get started with Braille.
Comments and tips to:Suzie@eyematter.org.uk